Sony Latin Return Policy

We want you to be completely satisfied with your fashion purchase; therefore, we offer a flexible return window for items in their original, unworn condition with tags attached. Returns are accepted within 30 days of delivery for a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online portal and enter your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all garment tags and security seals remain intact.

• 3.
  Ship the Parcel

  Affix the prepaid shipping label provided in your portal and drop off the package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.